MDMichael DelguydThe Operator Brief The book ↗ Let's talk
Home improvement · Sales and operations executive

I launch revenue.
Then I run it.

A revenue operator who grows what he runs, launches what others cannot, and builds the systems that make both repeatable.

Prepared for owners and boards · A three minute read
The operatorMichael Delguyd
Michael Delguyd
+40%Region growth, year over year
Revenue run today
$110M
A nine figure region, up 40% year over year
Close rate
57% → 66%
Up nine points while media costs spiked
Office launches
36
Thirty on a national launch team, six cold ground up
Systems at scale
1,000
Reps running systems he built
01 / The claims

Five claims.
Every one with a receipt.

The ledger line under each claim is what an owner would check. Open any one for the detail behind it.

01 Grows what he runs.$110M region · +40% YoY · 57% → 66% close · $0 → 7 figures in 8.5 months

A nine figure region, up 40% year over year. Close rate climbed from 57% to 66% while lead costs spiked and volume fell, because the growth was built on owned channels and better selling, not more spend. A canvassing channel written off as unworkable went from zero to seven figures in 8.5 months.

02 Launches what others cannot.30 inside a footprint + 6 cold ground up · $2.1M in 5 months · division at ~$11M / month

Thirty six office launches, two very different ways. Thirty inside an existing footprint on a documented five phase system, as one of four on the national launch team. Six stood up cold at a prior company, from market research and site selection through lease negotiation, buildout, and fully operational. One original vertical launch office produced $2.1M in its first five months. That division now runs roughly $11M a month.

03 Builds the machine, not the slideware.7 named systems in production, GAUGE among them · 1,000 rep sales force · $0 incremental build cost

Named, working systems: a daily command center that puts a GM's whole day on one screen, an AI powered training platform that runs certification as a game reps want to win, rep and manager hubs, a sales to install operating system, and GAUGE, a verified rep scorecard that grades output, shape, and skill with a hard certification floor. Running today across a 1,000 rep sales force, built at no added cost to the business. Few people in this industry can sell. Fewer can operate. Almost none can build. He does all three.

04 Owns both sides of the truck.One job line, sales + install · cancel prevention before crew cost · install standard as the moat

Sales opens the market. Installs decide whether it stays open. He operates both: a shared sales and install job line with one scoreboard, a cancel prevention system that verifies payment, expectations, and access days before a crew rolls, and an install process treated as the moat, standardized, trained, documented, and owned, so no vendor decision can take the differentiator with it.

05 Multiplies people.$2.1M → $6.7M · 3 → 10 reps, all producers · +54% revenue per lead · Stevie Bronze

Earlier, as an operations manager, one market from $2.1M to $6.7M with the team grown from 3 reps to 10, every hire developed into a producer. Close rate up 14%, revenue per lead up 54%: growth from reps selling better, not more bodies on the board. Certification gates before anyone sells. Company MVP at one stop. A national Stevie medal for sales operations at another.

Figures reflect different roles and periods, each named in its claim.Open all five
The Vertical by Michael Delguyd

THE BOOK · UPDATED REVIEW EDITION

The thinking
behind the work.

The Vertical. The Operator’s Playbook for Building Leaders, Stronger Companies, and Lasting Value.

35 chapters on accountability, developing people, the CLARITY sales process, and building systems that other people can run.

03 / The people

Every claim above is his.
These are not.

Two people who came up under him, in their own words.

"A true architect of talent, culture, and growth in the home remodeling industry… His ability to unlock potential in others is unmatched. If you have the chance to work with Michael, take it."
AH
Alison HawksNational Vice President of Sales
Developed under his leadership from entry level rep. Runs a national sales organization today. Public LinkedIn recommendation, 2025. Read it on his profile ›
"He leads by example, demonstrating vision, accountability, determination, and integrity in everything he does… His impact extends beyond professional development. He teaches people how to become better leaders themselves."
AS
Anthony SotoSales Manager
Started as an entry level rep on Michael's team. Helped launch a new market under him at his prior company. Written recommendation, 2026.
The pattern

Three companies founded and run as CEO. Four years in the U.S. Air Force before any of it. Every stop since, the same two constants: build on why people decide, and simplify until someone who is not him can run it. That is why the systems outlast the tenure, and why every one of them is still running.

4 yearsU.S. Air Force
3 companiesFounded and run as CEO
04 / The right seat

Bring the problem
you actually have.

A new market. A growth ceiling. Sales and install that need to work as one.

One call, thirty minutes, no recruiter in the middle. He will tell you straight whether he is the answer to it.

michaeldelguyd@gmail.com
Where he fits

An owner's mindset. A real mandate.

  • Full P&L, or a real growth mandate
  • A company that wants the machine built, not just the number hit
  • Equity participation, or a documented path to it
He builds like an owner, and he intends to be paid like one.